Incident Resolution Summit London

for Service, Network and Security Operations
The Crystal | London | 18-19 October 2016

Why should you attend?

The Incident Resolution Summit London is the premier event targeted to improve Service, Network and Security Operations Centre management. It is a peer-driven forum focused on sharing best practices on topics such as NOC and SOC management, service operations optimisation, cyber security, automation and customer experience. The event is limited to 40 participants and is only for those who work in service, network and security operations.

Featured Speakers

Aleem Cummins

Aleem Cummins

Former Group Data Analytics CTO, Computacenter
Jennifer Arcuri

Jennifer Arcuri

CSTA, CEH, CCNA , CSSLP, CSIMP, MBA, Tedx Speaker
Stuart Aldridge

Stuart Aldridge

Systems Strategy & Automation Manager, Virgin Media
Lee Bonham

Lee Bonham

Business Change Architect
Glenn D’Haene

Glenn D’Haene

Sales Director EMEA & APAC, Skyline Communications
Suneel Pervez

Suneel Pervez

Senior Countries Support Manager, Vimpelcom
Tom Burton

Tom Burton

Director, Information Protection & Business Resilience, KPMG
Ramanan Ramakrishna

Ramanan Ramakrishna

Managed Infra Services, Fujitsu

The Venue

Due to its innovative architecture and technology the Crystal is one of the world’s most sustainable buildings, achieving Outstanding BREEAM accreditation and Platinum LEED accreditation – the most stringent standards for sustainable design and construction. Designed by award winning architects Wilkinson Eyre, this iconic sustainable building draws inspiration from the many sides of a crystal. It showcases state-of-the-art technologies to make buildings more efficient and also profiles Siemens’ Environmental Portfolio. The building incorporates rainwater harvesting, black water treatment, solar heating and automated building management systems.

Agenda

Where to Stay

The Crowne Plaza London Docklands

The Crowne Plaza London Docklands is a 4-star contemporary hotel near the The Crystal and minutes from Canary Wharf, London’s financial sector. It offers peace and tranquility in modern surroundings with cutting edge business facilities and personalized service.

Visit Hotel Website

Event Hosts

The Incident Resolution Summit presents interactive, strategic sessions that focus on innovation and transformation efforts in the IT Operations and Security practices.

The Service and Network Operations group (SNO) is a specific working group which has been put in place by the International Telecommunication Union – Telecommunications Sector (ITU-T) to encourage the development and the implementation of Network and Service Management activities.

From process guidance and diagnostics, to automations and analytics, Resolve helps organizations around the world accelerate incidents with a centralized solution.

Sponsorship opportunities are available. Please contact us directly for more information at events@resolvesystems.com