Incident Resolution Summit Munich

For IT Operations and Security Operations
BMW Welt | Munich | 16 March 2017

The Incident Resolution Summit Munich is the only event of its kind dedicated to innovation and transformation efforts in IT Operations and Security Operations practices. The Summit is focused on sharing best practices on topics such as event management, analytics, resolution processes, cyber security, automation and customer experience.

Who Should Attend

IT Operations

Network Operations
Data Center Operations
Infrastructure Operations
Security Operations
Site Reliability

Security Operations

Incident Response
Network Security
Security Event Monitoring
Information Security
Endpoint Security

Speaker Highlights

Erik de Jong

Erik de Jong

Chief Security Research Officer, Fox-IT
Dominic Wellington

Dominic Wellington

Dominic Wellington, Chief Evangelist, Moogsoft

Lee Bonham

Business Change Architect

Julian Williamson

CTO & Chief Architect, Fujitsu

Tom De Vos

Director Global Managed Services Center, Cegeka

Agenda

March 16, 2017

08:30 AM - 09:00 AM
Breakfast and Networking
All
09:00 AM - 09:15 AM
Welcome and Opening Remarks
Zahi Yaari, Managing Director Europe, Resolve Systems
09:15 AM - 09:45 AM
The Automation Journey
Larry Lien, Vice President, Product Management, Resolve Systems
09:45 AM - 10:30 AM
Accelerate IT – Cegeka’s Infinite Loop of Transformation to Resolve IT – from Within
Tom De Vos, Director Global Managed Services Center, Cegeka
10:30 AM - 11:00 AM
Break
11:00 AM - 11:45 AM
Finding Incidents to Respond to: a Dirty Job but Someone’s Got to Do it
Erik de Jong, Chief Security Research Officer, Fox-IT
11:45 AM - 12:30 PM
A Journey into Digital Transformation and Automation
Julian Williamson, CTO & Chief Architect, Fujitsu
12:30 PM - 01:45 PM
Lunch
01:45 PM - 02:15 PM
Executive Panel
All speakers of the day
02:15 PM - 03:00 PM
Intelligence & Collaboration: IT Operations For The Next Ten Years
Dominic Wellington, Chief Evangelist, Moogsoft
03:00 PM - 03:30 PM
Break
03:30 PM - 04:15 PM
Driving IT Productivity Using Automation-as-a-Service
Lee Bonham, Business Change Architect
04:15 PM - 04:45 PM
Security Incident Resolution: the Power Tools
Larry Lien, Vice President, Product Management, Resolve Systems
04:45 PM - 05:00 PM
Takeaway Review and Closing Remarks

The Venue

Located in Munich within close proximity to BMW headquarters, their main manufacturing plant and the BMW museum, BMW Welt is an automobile exhibition and an event hub all under one roof. Visitors are provided with a closer than ever insight into all aspects of the BMW brand. As part of our one-day event, you will get the chance to take a private guided tour of the BMW Museum, housed in the striking double cone.

Industry Experts

Gain insight from industry experts and receive access to some of the world’s leading technology and service providers to help transform your business.

Event Partners

Join the incident resolution alliance and meet some of the most influential decision makers in IT Operations, Service Management, and Security Operations by becoming a partner.

2016 Summit Highlights

Play Summit Highlights Video

Registration Full

The event is now fully booked. Please sign-up for Email Updates to be informed about future events.