Incident Resolution Summit Cologne

Explore & Immerse

Explore best practices and learn about the newest trends in automation and incident response while immersing yourself with like-minded executives across IT Operations, Network Operations, and Security Operations departments.

Who Should Attend

IT Operations

Network Operations
Data Center Operations
Infrastructure Operations
Security Operations
Site Reliability

Security Operations

Incident Response
Network Security
Security Event Monitoring
Information Security
Endpoint Security

Service Management

Service Desk
Customer Support
Technical Support
IT Help Desk


Morning Sessions – 9:00AM to 12:00PM

  • Breakfast and Registration
  • Welcome and Opening Remarks
  • Delivering Enterprise-wide Incident Response | The Evolution of Automation and Orchestration
  • Modern Cyber Security – Changing Practices to Stay Safe
  • Morning Break
  • Empowering Our People To Solve Incidents – IT Operations Best Practices
  • Five High-Priority Changes to Tackle the EU GDPR
  • Lunch Break

Afternoon Sessions – 1:15PM to 5:00PM

  • 2018 Security Trends and Insights from the Trenches
  • Connect the Dots of People and Technology for Successful Automation
  • Afternoon Break
  • Automate to Drive Efficiency, Improve Reliability and Reduce Costs
  • The Maturation of the SOC – Best Practices from Detection to Response
  • Thank You for Attending

Evening Networking – 5:00PM to 7:00PM

  • The View Restaurant & Terrace | Bowl Food & Canapés Reception

The Venue

A panorama like no other in the middle of Cologne, the Rhine at your feet and the Cathedral in sight, The View truly provides a world-class experience. Light and airy, the iconic building on Kennedy Ufer does not cease to impress.

Previous Attending Organizations

Industry Experts

Share your know-how, insight or innovation and receive access to some of the world’s leading organizations.

Event Partners

Join the incident resolution alliance and meet some of the most influential decision makers in IT Operations, Service Management, and Security Operations by becoming a partner.

2016 Summit Highlights

Play Summit Highlights Video