Incident Resolution Summit Cologne

Explore & Immerse

Explore best practices and learn about the newest trends in automation and incident response while immersing yourself with like-minded executives across IT Operations, Network Operations, and Security Operations departments.

Keynote Speaker

Erwin Logt

Erwin Logt

CIO, FrieslandCampina

Featured Speakers

Tom Burton

Tom Burton

Cyber Security Guru and Founder of Cyhesion

Dr. Sebastian Broecker

CISO, DFS Deutsche Flugsicherung GmbH

Angela Abbot

Automation Lead Architect, Fujitsu


Morning Sessions – 9:00AM to 12:00PM

  • Breakfast and Registration
  • Welcome and Opening Remarks
  • Delivering Enterprise-wide Incident Response: The Evolution of Automation and Orchestration by Larry Lien, Chief Product Officer, Resolve Systems
  • The Importance of Operational Excellence to Digital Transformation, by Erwin Logt, CIO, FrieslandCampina
  • Morning Break 
  • What Happens If Something Happens by Dr. Sebastian Broeker, CISO, Deutsche Flugsicherung GmbH
  • Lunch Break

Afternoon Sessions – 1:30PM to 4:00PM

  • SOC Workshop: Reserved for Security Operations professionals. Max. 15 people. With presentations by Resolve Systems’ CTO as well as Tom Burton, ex-KPMG Cyber Security and Founder of Cyhesion
  • NOC Workshop: Reserved for Network Operations professionals. Max 20 people. With presentations by Resolve Systems and Liberty Global (Resolve Systems customer since 2015)
  • Service Desk Workshop: Reserve for Service Desk professionals. Max. 20 people. With presentations by Resolve Systems and Fujitsu (Resolve Systems customer since 2016)
  • Afternoon Break
  • Panel session involving all our speakers, moderated by Steve Bulman, VP of EMEA, Resolve Systems
  • Thank You for Attending

Evening Networking – 4:00PM to 6:00PM

  • The View Restaurant & Terrace | Bowl Food & Canapés Reception

Who Should Attend

IT Operations

Network Operations
Data Center Operations
Infrastructure Operations
Security Operations
Site Reliability

Security Operations

Incident Response
Network Security
Security Event Monitoring
Information Security
Endpoint Security

Service Management

Service Desk
Customer Support
Technical Support
IT Help Desk

The Venue

A panorama like no other in the middle of Cologne, the Rhine at your feet and the Cathedral in sight, The View truly provides a world-class experience. Light and airy, the iconic building on Kennedy Ufer does not cease to impress.

Previous Attending Organizations

Industry Experts

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Event Partners

Join the incident resolution alliance and meet some of the most influential decision makers in IT Operations, Service Management, and Security Operations by becoming a partner.

2016 Summit Highlights

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